Alaska USA Mortgage Company Customer Satisfaction

We’re proud to be rated so highly

When it comes to an investment as important as your mortgage, experience really matters! With more than 30 years of responsible lending practices, Alaska USA Mortgage Company has earned the respect of professionals in the industry and the trust of its clients.

Check out our reviews
"Yong Son went out of his way to accommodate our needs."


"Very complex loan to get through. Great job!"


"We would definitely do business with Alaska USA Mortgage Company again."


"Thanks to the whole team for making the process easy and painless."


"Soldotna staff very helpful. Rhonda is an asset to your company."


"Quick close, very helpful and explained various things through the loan process."


"Dawn Tennant made everything much easier.
Thank you Dawn!"


"Russell Wallace was exceptional!"


"Highly recommend Steven, very professional!"


"Cathy Donaldson did an outstanding job with my loan refinance. I will certainly refer others to her!"


"Alan was awesome! Thank you!"


"Meg Sakamoto did a great job."


"I have been a member since 1974. When it came to finance a new home, I didn’t even shop around. I went right to AK USA – as our history has been great!"


"Easiest loan I ever had!"


"Cindy Burchfield was fantastic. I’d recommend her to anyone!"


"Jeff Stanford was helpful!"


"Anything good!"


"Rhonda Risley is awesome!"


"Kay Shearer was very helpful and worked tirelessly in assisting with my refinance. I will use her in the future."


"Linda did an exceptional job."


"Jason did a great job! I think we closed faster than expected. I would recommend AK USA and Jason to my friends and family in the future without a doubt."


"Jason Baer deserves a raise! His expertise, experience, excellent communication and customer service is 5 Star Plus. Thank you for helping me gain some financial freedom with my refinance."


"I have always liked Alaska USA Mortgage and insurance. They have always been helpful. Thank you for all you have done to help me and my family."


"Very good with everything."


"Kathy Sullivan processed my loan in Soldotna. She is the best in the business. Thank you."


"I enjoyed working with Matt Huffman. He walked me through the process and explained everything and answered any question I had. He kept me informed on any changes or problems that came up. Thanks again for a great experience."


"Laurie Gardner was exceptional. She went above and beyond to help us and we are so grateful. She was extremely knowledgeable and answered all of our questions promptly. She is what our experience great. You are very lucky to have her on your team. Please make sure her supervisor knows what an asset she is to AKUSA."


"Catherine & Matthew were very prompt throughout my entire closing process. Catherine took her time to explain every detail to me as a first time home buyer. She gave me quick credit advice and I am forever grateful to her and Matthew. Thank you so much for making this a fun and easy experience."


"This is our third mortgage using AKUSA and we are always very impressed with the exceptional quality of service. Specifically Catherine Margolin and Matthew Howell are the reason we keep coming back. They are true professionals and a real joy to work with."


"I would like to commend Kirsten Forbess for doing an outstanding job. Having a new home built was an extremely stressful process full of false promises and misleading information. My experience with the builder was poor. Working with Kirsten was the only part of the process that flowed seamlessly. She is extremely knowledgeable, courteous, and professional. I felt like she was the only one on my side. Thank you so much!"


"Mary Angel was kind, professional, helpful, clear, polite, and approachable. I would recommend working with her to others. Her loan processor Pamela Ricketts is also someone I would recommend working with for similar reasons."